720pub Privacy Policy

1. Introduction

720pub ("720pub," "we," "us," or "our") operates the online gaming platform accessible at 720pub.vip ("Platform"). This Privacy Policy ("Policy") describes how 720pub collects, uses, stores, discloses, and protects the personal information of users who register for or otherwise use the Platform ("Players," "you," or "your").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission of the Philippines ("NPC"). It is also informed by the regulatory requirements applicable to 720pub as an operator subject to PAGCOR oversight.

By registering a 720pub account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any provision of this Policy, you should discontinue use of the Platform immediately.

This Policy should be read together with the 720pub Terms & Conditions, which are incorporated by reference.

2. Personal Data We Collect

2.1 Registration Data

When you create a 720pub account, we collect the following information:

• Philippine mobile number (used as your primary account identifier);
• Chosen username and encrypted password;
• Date of birth (for age verification — you must be 21 or older);
• Confirmation of agreement to these Terms and this Policy.

2.2 Identity Verification (KYC) Data

Before processing your first withdrawal, 720pub is required by PAGCOR regulatory obligations and anti-money laundering (AML) law to verify your identity. KYC data may include:

• Government-issued Philippine identification (e.g., PhilSys National ID, passport, driver's licence, SSS/GSIS card, PRC ID, voter's ID);
• Proof of address (e.g., utility bill, bank statement, barangay certificate);
• Selfie photograph for liveness verification where required;
• Source of funds declaration where required by AML thresholds.

2.3 Transaction & Gaming Data

720pub automatically records data related to your use of the Platform, including:

• Deposit and withdrawal transaction records, amounts, timestamps, and payment method references;
• Game session records including game type, wager amounts, outcomes, and durations;
• Bonus redemption and wagering history;
• Account balance history.

2.4 Technical & Device Data

We collect certain technical information automatically when you access the Platform:

• IP address and geolocation data (country and region level);
• Browser type and version;
• Device type, operating system, and screen resolution;
• Session duration, pages visited, and click interactions;
• Cookie identifiers (see Section 7).

2.5 Communications Data

If you contact 720pub via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and support agent responses.

3. How We Use Your Personal Data

720pub uses your personal data for the following purposes:

• Account Creation & Management — To create and maintain your 720pub account, verify your identity, and manage your account settings and preferences;
• Service Delivery — To provide access to the Platform's games, process deposits and withdrawals, apply bonuses, and deliver the full 720pub gaming experience;
• Regulatory Compliance — To comply with PAGCOR licensing obligations, Anti-Money Laundering Act (AMLA) requirements, and any other applicable Philippine law;
• Fraud Prevention & Security — To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and other prohibited conduct;
• Customer Support — To respond to your enquiries, resolve disputes, and improve the quality of support provided through our Filipino support team;
• Responsible Gaming — To monitor gaming patterns and enforce responsible gaming tools including deposit limits, loss limits, and self-exclusion;
• Platform Improvement — To analyse aggregated, anonymised usage data for the purpose of improving Platform performance, game selection, and user experience;
• Communications — To send you account-related notifications (transaction confirmations, password reset OTPs, security alerts) and, where you have opted in, promotional communications about 720pub offers.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, 720pub processes your personal data on the following legal bases:

• Contractual Necessity — Processing is necessary to perform the contract constituted by your 720pub account agreement and the Terms & Conditions (account management, deposits, withdrawals, game access);
• Legal Obligation — Processing is required to comply with applicable Philippine law, including PAGCOR regulatory requirements, the Anti-Money Laundering Act, and the Data Privacy Act;
• Legitimate Interests — Processing is necessary for 720pub's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests;
• Consent — For optional data processing activities (such as promotional communications), we rely on your explicit, freely given consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

720pub does not sell, rent, or trade your personal data. We share your data only in the following circumstances:

5.1 Service Providers

720pub engages third-party service providers who process data on our behalf under strict contractual data processing agreements. These include: game software providers, payment processing infrastructure providers, KYC and identity verification services, customer support platform providers, and analytics services. All such providers are required to process your data only as instructed by 720pub and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

720pub will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts of competent jurisdiction in the Philippines where required to do so by law, court order, or regulatory direction. 720pub will not notify you of such disclosures where prohibited by law from doing so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 720pub's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

5.4 With Your Consent

720pub may share your data with third parties in any other circumstances where you have provided your explicit prior consent to such sharing.

6. Payment Data

720pub processes deposits and withdrawals via Philippine payment channels including GCash, Maya, QR Ph, GrabPay, BDO, BPI, Metrobank, and 7-Eleven CLiQQ. When you initiate a payment transaction on 720pub, you are redirected to or interact directly with the relevant payment provider's interface. 720pub does not store, transmit, or have access to your full GCash MPIN, Maya login credentials, online banking passwords, or card numbers.

The data 720pub does retain in connection with payment transactions includes: the payment method type used, a transaction reference number, the transaction amount, and the timestamp of the transaction. This data is retained for accounting, dispute resolution, and PAGCOR/AMLC compliance purposes.

7. Cookies & Tracking Technologies

720pub uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies — Required for the Platform to function correctly, including maintaining your login session, remembering your language preferences, and enabling security features. These cannot be disabled.
• Analytics Cookies — Used to collect aggregated, anonymised data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve Platform performance.
• Functional Cookies — Remember your preferences (e.g., game settings, account dashboard layout) to personalise your experience on subsequent visits.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair the functionality of the 720pub Platform, including the ability to log in and place wagers.

8. Data Retention

720pub retains your personal data for as long as your 720pub account remains active and for such period thereafter as is required by applicable law. Specific retention periods include:

• Account and KYC data — Retained for a minimum of five (5) years after account closure, as required by PAGCOR and AMLC regulations;
• Transaction records — Retained for a minimum of five (5) years from the date of each transaction;
• Communication records — Retained for two (2) years from the date of the communication;
• Technical and session data — Retained for up to twelve (12) months and then anonymised or deleted.

Data may be retained for longer periods where required by a court order, ongoing investigation, regulatory direction, or dispute resolution process.

9. Data Security

720pub implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 720pub's servers;
• AES encryption for sensitive data stored in 720pub's databases;
• Hashing of account passwords using a secure, salted hashing algorithm;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular penetration testing and security audits;
• Two-factor authentication (2FA) available for all player accounts.

Despite these measures, no online system can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, 720pub will notify you and the National Privacy Commission within 72 hours of discovering the breach, in accordance with the DPA.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 720pub:

• Right to be Informed — You have the right to know how 720pub collects and uses your personal data, as described in this Policy;
• Right to Access — You have the right to request a copy of the personal data 720pub holds about you;
• Right to Rectification — You have the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure / Right to be Forgotten — You have the right to request deletion of your personal data where there is no longer a legitimate or legal basis for its retention, subject to 720pub's regulatory retention obligations;
• Right to Data Portability — You have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to another controller;
• Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests;
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe 720pub has processed your data in violation of the DPA.

To exercise any of these rights, please contact the 720pub Data Protection Officer using the contact details in Section 13. 720pub will respond to verified requests within fifteen (15) days.

11. Children's Privacy

The 720pub Platform is strictly intended for adults aged 21 years and above. 720pub does not knowingly collect personal data from individuals under 21 years of age. If 720pub discovers that an account was registered by a person under 21, the account will be immediately closed and all data associated with that account will be deleted, except where retention is required by law. 21+ age verification is conducted as part of the KYC process prior to withdrawal processing.

12. Changes to This Policy

720pub reserves the right to update this Privacy Policy at any time. Any material changes to this Policy will be communicated to registered Players via an in-Platform notification or via the contact details registered with your account. The updated Policy will be posted on this page with a revised "Last Updated" date. Your continued use of the 720pub Platform after the posting of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

13. Contact & Data Protection Officer

For questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact the 720pub Data Protection Officer:

720pub Data Protection Officer
Platform: 720pub.vip (Live Chat — available 24/7)
Email: [email protected] (Subject: Privacy / DPO Request)

The email address above is provided as plain text for written correspondence. Please use the live chat function on the Platform for the fastest response. 720pub will acknowledge your request within three (3) business days and provide a substantive response within fifteen (15) business days.

If you are not satisfied with 720pub's response, you may lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.